Vice President, General Manager of Optimum Texoma

Sean O’Connell serves as Vice President, General Manager of Optimum Texoma. In this role, Mr. O’Connell leads local sales, operations, and engagement efforts across Optimum’s South and East Texas and West Oklahoma footprint, ensuring best-in-class service and support to more than 350 communities across Optimum’s Texoma Area. This includes identifying and implementing hyperlocal strategies and activities with the goal to grow market share and drive local sales growth while minimizing churn.  

Mr. O’Connell previously spent 20 years at Comcast in various sales and marketing roles, most recently as Vice President of Call Center Sales, where he was responsible for leading and managing inbound sales, digital chat, and outbound telemarketing. In that role, he implemented strategies to drive subscriber and revenue growth, improve life value, and increase profitability while fostering an environment of collaboration for his team members to enhance customer experience.  

Throughout his career, Mr. O’Connell has developed, implemented, and analyzed strategic sales strategies to achieve revenue generating performance indicators in highly competitive environments and he has established strong sales culture focused on both employee and customer experiences. Mr. O’Connell has a proven track record of strong business growth with a key focus of his on sales operation and execution, call center management, and employee engagement.  

Mr. O’Connell holds a B.A. in Business from Saint Anselm College in New Hampshire.