Optimum Unveils Innovative Solutions for Seamless In-Home Connectivity, Cybersecurity for Businesses, and New Connected and Home Entertainment Device Support Plans
Affordability, speed, reliability and security are all core tenets of new products and services introduced to customers across 21-state footprint
NEW YORK (MAY 8, 2025) – Optimum, a leading provider of fiber internet, mobile and TV services, today announces the launch of three products designed to enhance consumers’ connected home experience, provide additional cybersecurity protections to Optimum Business customers, and further support our customers and their devices. These new products and offers include reliable Whole Home Wi-Fi, robust cybersecurity solutions for small and medium-sized businesses (SMBs), and enhanced customer care tiers for connected and home entertainment devices.
“We are proud to introduce these innovative solutions that address the evolving needs of both our residential and business customers,” said Luciano Ramos, Chief Product and Technology Officer, Optimum. “Whether it’s ensuring reliable connectivity anywhere in your home, digitally securing your business, or delivering plans to support the growing number of mobile and entertainment devices in the home, we want our customers to know that Optimum has you covered. For budget-conscious consumers and business owners looking for affordable options paired with the top internet and mobile network performances and unmatched reliability, these products further showcase our mission of being the connectivity provider of choice in every community we serve.”
Whole Home Wi-Fi: Reliable In-Home Connectivity
Optimum's new Whole Home Wi-Fi product is designed to provide more powerful, reliable and seamless connectivity coverage throughout the entire home, along with ongoing tech support for added peace of mind. For just $10/month, customers can enjoy enhanced Wi-Fi coverage with up to three extenders and no fee service visits, ensuring that every corner of the home is connected, 24/7.
Whole Home Wi-Fi is designed to reduce common connectivity pain points, such as dead zones and dropped signals – especially as the number of connected devices in the home continues to grow. Later this year, the company plans to roll out more next-generation Wi-Fi solutions to further enhance in-home experiences for customers.
Cybersecurity Solutions for Small and Medium-Sized Businesses
As Optimum celebrates National Small Business week and National Small Business Month throughout May, the company is pleased to expand the availability of Optimum Fiber Internet to even more business customers. Optimum today also introduces a suite of robust solutions specifically designed to protect Optimum Business customers, including SMBs, from cybersecurity threats as they face increased risks in today’s digital landscape.
Optimum Business Secure Fiber Internet: Provides free, built-in cybersecurity for customers who join Optimum Business’ Fiber Internet network, which provides high-speed connectivity at up to 8 Gig speeds and 99.9% network reliability. Key safeguards include 24/7 protection from Distributed Denial-of-Service (DDoS) attacks, Domain Name System (DNS) Security to ensure site validity and safe browsing, and more.
Optimum Business Secure Internet Plus: At $20 per month, Secure Internet Plus is an add-on cloud-based security solution for all Optimum Business customers that provides the same network protection but with added benefits. Through Secure Internet Plus, customers can personalize their network security settings, implement features like flexible web filtering to block specific content, categories, or sites, and unlock custom reporting on security events, internet usage patterns, and potential threats – all in one secure portal.
These new products build upon the recently announced Business Connection Backup, a managed service that provides a reliable, always-on internet connection for business-critical systems in the event of a network or power outage, as well as other business-class connectivity solutions, including PRO WiFi, Hosted Voice, Mobile for Business and more. For more information on Secure Fiber Internet, Secure Internet Plus and other Optimum Business offerings, new and existing Optimum customers can visit Optimum.com/business.
Total Care for Connected and Home Entertainment Devices
Optimum is proud to introduce new value-added customer support plans tailored for customers and all the connected devices in their homes. These are designed to provide tech support and coverage for an unlimited number of eligible devices, ensuring a seamless and enjoyable experience for all users.
Total Care: For just $15/month, customers can enjoy waived truck rolls, premium remote technical support, and priority call queue access.
NEW Total Care Plus: Priced at $20/month, this tier includes all the benefits of Total Care, plus coverage for eligible home entertainment devices, accidental damage for select portable tech, access to in-store service for eligible repairs at 700+ UBreakiFix stores and one low-cost smart home installation per year.
NEW Total Care Max: For $30/month, customers receive all Total Care Plus benefits, along with coverage for all eligible connected home devices and two low-cost smart home installations per year.